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Cant get access to my apple id.

Hello i bought today apple xr and tried to login into my old apple id account but it said that i should unlock account tru email, i got email followed all instructions , changed password, but now when im logging in its says i should answer on 2 secret questions, to be honest i cant remember those questions because i made them around 10 years ago, when im pressing reset secret questions its says "We don’t have sufficient information to reset your security questions." What to do?


Posted on Feb 22, 2019 1:43 AM

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Question marked as Apple recommended

there is a contact link.




Apple ID Support




Apple ID Support (2) 




Apple Support by e-mail or chat    Work through the screens to get a chat option.    




Apple Support using Twitter






Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  



Posted on Feb 22, 2019 6:12 AM

2 replies
Question marked as Apple recommended

Feb 22, 2019 6:12 AM in response to Artur2000

there is a contact link.




Apple ID Support




Apple ID Support (2) 




Apple Support by e-mail or chat    Work through the screens to get a chat option.    




Apple Support using Twitter






Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  



Cant get access to my apple id.

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