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Mail intermittently stops receiving email

Feb 23rd 2019

I'm running MacOS 10.13.6 and Mail 11.5

A few months back Mail started stopping intermittently for days at a time and then for no apparent reason would download the backlog of mails until it all happened again, usually some weeks later, but sometimes just a few hours later.

I have gone to Mail>Take all account Offline, and then Mail>Take all accounts Online, but that doesn't help.

I have restarted Mail, restarted the iMac to no avail.

I can get web mail which makes clear that there is mail ready to download.

Thanks.

iMac 21.5", macOS 10.13

Posted on Feb 22, 2019 7:22 PM

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Question marked as Best reply

Posted on Feb 22, 2019 10:16 PM

Do you get a the ~ mark next to email indicating it is offline?

Try running Connection Doctor in Mail app > Window tab

Is this gmail or other ?

Is your Internet connection stable ?

2 replies

Mail intermittently stops receiving email

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