Red little light

i found out that my front camera had a red light and that it won’t let me type when it dosent see a body part and i tried to see what would happen if i cover it , then it didn’t let me use the screen. It was like it froze until I uncovered it .

is this normal ?

iPhone 6s, 12

Posted on Feb 23, 2019 9:08 AM

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Posted on Feb 23, 2019 9:15 AM

That is the proximity sensor that disables the screen when you are on a call so your ear or jaw doesn't inadvertently press any keys. Sounds like your is malfunctioning. You can try a forced restart, forced restart, or restore your iPhone from you backup. If those steps don't help click on the Contact Support link at the top right of this page to see about getting it serviced.

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Feb 23, 2019 9:15 AM in response to vitia128

That is the proximity sensor that disables the screen when you are on a call so your ear or jaw doesn't inadvertently press any keys. Sounds like your is malfunctioning. You can try a forced restart, forced restart, or restore your iPhone from you backup. If those steps don't help click on the Contact Support link at the top right of this page to see about getting it serviced.

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Red little light

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