You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Faulty IPhone

Hi, I am not sure what is the problem with this iPhone I have owned several iPhone not the x is by far the most problematic phone mine has been replaced twice and then last night I get this green line on the screen visibility is very difficult

iPhone X, iOS 12

Posted on Feb 23, 2019 11:55 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 24, 2019 2:33 AM

We can't diagnose that kind of issue remotely, sorry, even if it sounds like a hardware (screen) failure.

Make an appointment at an Apple Store or Authorized Service Provider and have your device inspected. After checking it, they'll give you all the available options: Apple–LocationSelector


Regards

Giulio

1 reply
Question marked as Top-ranking reply

Feb 24, 2019 2:33 AM in response to lyndafromnairobi

We can't diagnose that kind of issue remotely, sorry, even if it sounds like a hardware (screen) failure.

Make an appointment at an Apple Store or Authorized Service Provider and have your device inspected. After checking it, they'll give you all the available options: Apple–LocationSelector


Regards

Giulio

Faulty IPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.