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App store

i keep getting a message stating my iTunes and App Store is disabled. I am unable to download apps on my phone

Posted on Feb 24, 2019 1:54 AM

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Posted on Feb 24, 2019 7:19 AM

Try resetting its password (and then logging out and back in everywhere) : If your Apple ID has been locked - Apple Support


If that doesn't fix it contact iTunes Support in the country where you are (and which is therefore the country on the account) and see if they can/will re-enable it : http://www.apple.com/support/itunes/ww 

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Question marked as Best reply

Feb 24, 2019 7:19 AM in response to Bjakob99

Try resetting its password (and then logging out and back in everywhere) : If your Apple ID has been locked - Apple Support


If that doesn't fix it contact iTunes Support in the country where you are (and which is therefore the country on the account) and see if they can/will re-enable it : http://www.apple.com/support/itunes/ww 

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