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iMac stuck on load screen, can't reboot in Recovery Mode

My iMac was working fine until I turned it on after a weekend. It is stuck at the very tail end of the load screen. I can't reboot in Recovery Mode because it isn't getting to the point where the Mac "on" sound engages. I've turned it off and off and unplugged it.


What can I do?


iMac 21.5", macOS 10.13

Posted on Feb 24, 2019 3:36 PM

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Question marked as Apple recommended

Try resetting the NVRAM and also try restarting in Safe Mode. If neither reset works, it's time to take it to your local Apple Store or Apple Authorized Service Provider for repair.


Use safe mode to isolate issues with your Mac - Apple Support


Use safe mode to isolate issues with your Mac - Apple Support

Posted on Feb 24, 2019 3:38 PM

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4 replies
Question marked as Apple recommended

Feb 24, 2019 3:38 PM in response to danieljluebke

Try resetting the NVRAM and also try restarting in Safe Mode. If neither reset works, it's time to take it to your local Apple Store or Apple Authorized Service Provider for repair.


Use safe mode to isolate issues with your Mac - Apple Support


Use safe mode to isolate issues with your Mac - Apple Support

iMac stuck on load screen, can't reboot in Recovery Mode

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