Your Purchase Could Not Be Completed

Hey, so I tried to buy this thing on my phone off of my other card and it’s saying, “your purchase could not be completed”. Usually when I bought it Before, it never said this... so I’m very confused.

Posted on Feb 25, 2019 5:17 AM

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Question marked as Top-ranking reply

Posted on Feb 25, 2019 7:31 AM

If you are also getting a message to contact iTunes Support that is what you should do (these are user forums, not iTunes Support) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you are, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

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Question marked as Top-ranking reply

Feb 25, 2019 7:31 AM in response to jabari113

If you are also getting a message to contact iTunes Support that is what you should do (these are user forums, not iTunes Support) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you are, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

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Your Purchase Could Not Be Completed

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