Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Setting Time with IOS 12.1.4

I go to Settings > General > Date and Time to set my time manually but the Set Automatically option is grayed out and set to ON. Where else can I go to set my time?

iPhone 8, iOS 12

Posted on Feb 25, 2019 7:41 PM

Reply
Question marked as Best reply

Posted on Feb 26, 2019 4:26 PM

Hello UP-Michigan,


Welcome to Apple Support Communities! I understand you're not able to set your time automatically because it's grayed out. I'm happy to assist you with this.

First, let's check to make sure your Location Services are enabled in Settings > Privacy.


Next, let's see if you have a Passcode set for Screen Time. This could be what is causing Date & Time to be grayed out. You will navigate to Settings > Screen Time > Screen Time Passcode

Use Screen Time on your iPhone, iPad, or iPod touch


Best Regards.

3 replies
Question marked as Best reply

Feb 26, 2019 4:26 PM in response to UP-Michigan

Hello UP-Michigan,


Welcome to Apple Support Communities! I understand you're not able to set your time automatically because it's grayed out. I'm happy to assist you with this.

First, let's check to make sure your Location Services are enabled in Settings > Privacy.


Next, let's see if you have a Passcode set for Screen Time. This could be what is causing Date & Time to be grayed out. You will navigate to Settings > Screen Time > Screen Time Passcode

Use Screen Time on your iPhone, iPad, or iPod touch


Best Regards.

Setting Time with IOS 12.1.4

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.