Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

purchase error

Hi, i have $100 funds on my account, but when i purchase to my game, its always error, your purchase cannot be completed. I need help please

Posted on Feb 26, 2019 12:01 AM

Reply
Question marked as Best reply

Posted on Feb 26, 2019 12:17 AM

If you are also getting a message to contact iTunes Support that is what you should do (these are user forums, not iTunes Support) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you are, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

1 reply
Question marked as Best reply

Feb 26, 2019 12:17 AM in response to Carter001st

If you are also getting a message to contact iTunes Support that is what you should do (these are user forums, not iTunes Support) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you are, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

purchase error

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.