Hello
I have a iPad2 running iOS 9.3.5- up to date and I cannot use anymore HBO GO application because it hangs and stops.
I've raise a ticket at HBO GO and they answer me that the application doesn't support anymore iOS 9 only iOS10.
What can I do in order to use the HBO GO on my iPad2?
Thank you!
Dorin
iPad 2, iOS 9
Someone at HBO doesn't know what they are talking about.
I just checked the iOS App Store. All iOS HBO apps still support iOS 8 and later.
Are you sure your subscription/cable bill is paid and up to date as these apps need a paid cable and/or iOS monthly subscription?
Have you tried a hard reset of your iPad by holding down both the Home and sleep/wake buttons simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons?
Have you tried deleting the app and reinstalling it from either the iOS App Store or from the Purchases tab in the lower menu in the iOS App Store app?
Your HBO GO app should still be working if everything has been paid up to use this app.
Best of Luck to You!
Hello,
I've done the hard reset and for sure the subscription is payed , I can watch with no problems on HBO GO from TV.
I've done also the delete and reinstall the application.
But I'm using the iPad in Romania and the HBO GO support told me that only in US the application is adapted for different platforms, in Romania it's working on device which are running minimum on iOS 10.3.
Is there a solution for my problem ? Is what HBO GO support tells me right?
Thank you!
Dorin
HBOGO -not working on iOS 9
