Unable to reset password through Email

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Lionking1225 Author

Level 1

4 points

Unable to reset password through Email

Hi

I'm Unable to reset password the apple id password.

it only giving me Trusted Phone number to reset, but i don't have access for trusted mobile number.

But I have access for email address registered with apple id.

But it is not giving me Email option for reset password.

please can anyone please answer to above query.

Kind regards,

Santhosh S

iPhone 6s Plus, iOS 12

Posted on Feb 26, 2019 7:59 AM

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Answer 1

Eric Root

Level 10

685,257 points

Feb 26, 2019 8:31 AM in response to Lionking1225

there is a contact link.

Apple ID Support

Apple ID Support (2)

Apple Support by e-mail or chat Work through the screens to get a chat option. You may need to pick a problem that is slightly different than yours to get a chat option.

Apple Support using Twitter

Or fill out and submit this form. The form is for iTunes, but it will get passed to the ID Support section.

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Unable to reset password through Email

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