Group iMessage sender shows up as Unknown, but all sender/recipients are actually in the Contacts list

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Group iMessage sender shows up as Unknown, but all sender/recipients are actually in the Contacts list

On an iPhone 7 Plus, at iOS 12.1, I deleted some group messages that were from a sender (J) to myself (M) and 2 others (A, G). I then got another group message from J to M, A, and G, but now the sender is indicated as Unknown. Contacts J, A and G are still in my Contacts. How do I get back to their names being displayed? I did the turn off/on "Send iMessages" setting, but to no avail. Anything else to try? Thanks.

Posted on Feb 26, 2019 5:53 PM

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gkd720 Author

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Feb 27, 2019 1:47 PM in response to gkd720

OK, doing a reboot cleared things up. Another detail, one of the contacts was an Android phone, so not surprisingly, communication format was dumbed down to SMS/MMS from iMessages. Now I never deleted an iPhone-only group message, but either way, it sounds like the iMessage app is pretty fragile if it can be broken this.way.

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Group iMessage sender shows up as Unknown, but all sender/recipients are actually in the Contacts list

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