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FaceTime audio

why has the ‘audio’ or normal call function been removed from FaceTime. Also when looking at your contact card the audio icon has now disappeared and only ‘video’ FaceTime calls are possible

Posted on Feb 27, 2019 10:56 AM

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Question marked as Best reply

Posted on Feb 28, 2019 7:20 PM

Hi Moefromjhb,


Thanks for coming to Apple Support Communities for help today. It sounds like you aren't able to make a FaceTime audio only call from your iPhone.


Have you restarted your device since this issue began? Restart your iPhone, iPad, or iPod touch.


Is the iPhone updated to iOS 12.1.4? Update your iPhone, iPad, or iPod touch.


Check out: If you can't make a FaceTime call on your iPhone, iPad, or iPod touch.


If you continue to have the issue, please contact Apple Support.


Have a great day!

2 replies
Question marked as Best reply

Feb 28, 2019 7:20 PM in response to Moefromjhb

Hi Moefromjhb,


Thanks for coming to Apple Support Communities for help today. It sounds like you aren't able to make a FaceTime audio only call from your iPhone.


Have you restarted your device since this issue began? Restart your iPhone, iPad, or iPod touch.


Is the iPhone updated to iOS 12.1.4? Update your iPhone, iPad, or iPod touch.


Check out: If you can't make a FaceTime call on your iPhone, iPad, or iPod touch.


If you continue to have the issue, please contact Apple Support.


Have a great day!

FaceTime audio

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