How to eliminate the ghost after updating to Mojave

I updated my iMac 2012 to Mojave and start to making some ghosts shapes on the screen. I already tried to use the screen saver but it doesn't work.

iMac Line (2012 and Later)

Posted on Feb 27, 2019 5:01 PM

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7 replies

Feb 27, 2019 6:13 PM in response to juan carlos102

Could you elaborate on the "doesn't work" comment and the screen saver?


What happens, or doesn't happen, with the screen saver?


Similar display artifacts; the text-like patterns in the left of both photos?


Always in roughly the same place?


Try booting into Safe Mode, and try an NVRAM and SMC reset, but this is looking like it might be a hardware problem and a call to Apple Support or your local preferred service provider.


Feb 28, 2019 1:00 PM in response to juan carlos102

  • Try booting into Safe Mode, and try an NVRAM and SMC reset. See if the problem persists.
  • Try installing and booting an older macOS version on an external storage device. See if that replicates this.
  • Try contacting Apple support directly, or your preferred service provider.
  • Consider replacing this iMac system, given the likely cost of repairs as compared with replacement.
  • If you do decide for a hardware repair, consider replacing your storage with an SSD, or with a larger SSD.

Feb 28, 2019 10:39 AM in response to juan carlos102

I'd suspect that whatever previously happened with the display is back again.


Or whatever has happened here has become more pronounced, or has burned in.


Or install an earlier release on and booted from an external storage device, and see if that also shows the artifact.


Given the age of the system, this Mac is probably headed for replacement.


Check with Apple Support or with your preferred service provider.


Feb 28, 2019 8:53 AM in response to MrHoffman

Sure, Mr. Hoffman. After I update my iMac into Mojave system the screen start to leave "persistent" images of the windows that were positioned on that spot. This "ghost" image can be seen "above" other windows, screensavers, etc. that crosses that spot on the screen.


The text that you can se is a part o a youtube window. The blue one in the desktop+safari window and the japanese temple photo is the active screen saver.


By my work routine I always left the video windows on the left and work on the right so every time the "ghost" appears on the left but i'll try today to do it on the right.


On 2012 the iMac was part of that batch that have problems with the screen but it was changed by warranty and it work for years until I update to Mojave.

Mar 9, 2019 10:23 PM in response to MrHoffman

I already did everything, so I contact with the local support and they say that the iMac is already a "vintage" computer so they don't have any parts for this computer.


Right now I'm testing the computer with the original Mountain Lion system. If the ghosting persist then we have a case of forced obsolecency by software, if not then i'll need an external provider.

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How to eliminate the ghost after updating to Mojave

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