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iMessage and FaceTime Activation error.

I cannot activate iMessage or FaceTime on either my Macbook Or iPhone due to activation error.

I have tried multiple solutions but the problem is still there.

Please tell me how to fix this Apple ID error.

MacBook Air

Posted on Feb 27, 2019 9:38 PM

Reply
Question marked as Best reply

Posted on Feb 28, 2019 6:38 AM

Messages - If you can‘t sign in to your iMessage account or FaceTime on your Mac




Message activation error






Have someone else attempt to sign in using their Apple ID. If they can successfully sign in and use Messages/FaceTime, it may be your Apple ID. Someone I know had this happen and I was able to sign in using my Apple ID. After a call to Apple Support and then being elevated to a tier 2 support person, it turned out it was a problem with their Apple ID. It took the software engineers 3-4 days to fix the problem. When calling Apple, make sure you tell them it is an Apple ID problem so you don't get charged.




You can also try signing in on another device/computer. There have been a couple of posts where people's device/computer was blocked. You will need to contact Apple for that problem also.




There is a contact link.




Apple ID Support




Apple ID Support (2) 




Apple Support by e-mail or chat         




Apple Support using Twitter






Or fill out and submit this form.

4 replies
Question marked as Best reply

Feb 28, 2019 6:38 AM in response to harrisoncroft

Messages - If you can‘t sign in to your iMessage account or FaceTime on your Mac




Message activation error






Have someone else attempt to sign in using their Apple ID. If they can successfully sign in and use Messages/FaceTime, it may be your Apple ID. Someone I know had this happen and I was able to sign in using my Apple ID. After a call to Apple Support and then being elevated to a tier 2 support person, it turned out it was a problem with their Apple ID. It took the software engineers 3-4 days to fix the problem. When calling Apple, make sure you tell them it is an Apple ID problem so you don't get charged.




You can also try signing in on another device/computer. There have been a couple of posts where people's device/computer was blocked. You will need to contact Apple for that problem also.




There is a contact link.




Apple ID Support




Apple ID Support (2) 




Apple Support by e-mail or chat         




Apple Support using Twitter






Or fill out and submit this form.

iMessage and FaceTime Activation error.

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