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My IPad Pro 2018 12.9inch screen (Glass) has broken. I have never dropped or damaged the device so I am baffled has to how this has happened.
Is this a known issue with this IPad as I cant believe this has only happened to me?
The crack is a T shape, you can just make it out with the flash on my camera.
Ps, I have always kept the device in the Apple Smart Keyboard case.
Regards Neil
iPad Pro, iOS 12
From that image, it also looks as if your iPad Pro maybe slightly bent.
That may have caused the glass crack, also.
Lay your iPad down on flat surface to see if it warped or bent.
Then bring the iPad into your nearest, “local” Apple Store for diagnosis, evaluation and potential options.
Did you purchase extended, two-year AppleCare+ for this iPad Pro?
Best of Luck to You!
They said they won’t do it under warranty as the one crack goes in to two, But they said I could still log a case with Apple.
A bit disappointed as this IPad cost me a fortune so you wouldn’t expect something like this to happen!
Hi, thanks for your reply. The iPad is definitely not bend it must just be the angle of the photo. I’m at the Apple shop now
Is there a known issue with the new IPads screen cracking
