USB10/100/1000 is connected but no internet

I'm having problem with my connection. I can use WIFI perfectly, but I cannot use any LAN. When I tried to connect it, the USB 10/100/1000 turns to green but no internet access. Can anyone help me? I'm using macbook pro 2018 13 inches. Thanks!

MacBook Pro 13", macOS 10.14

Posted on Feb 28, 2019 6:37 PM

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12 replies

Mar 1, 2019 8:50 AM in response to nrgacias

The preferred method is to obtain the correct DNS number from your Internet Service Provider, and be sure your Router is sending them to you (or enter them manually on your Mac.)


There is way to get around not having a valid DNS (the number shown is the DNS Address is the Address of your Router, which is completely inadequate for most uses). You can enter the two Addresses of a Public DNS in the DNS pane under (Advanced). These are for the US:


OpenDNS numbers:

208.67.220.220

208,67.222.222


GoogleDNS:

8.8.8.8.

4.4.4.4



Mar 1, 2019 8:31 AM in response to Grant Bennet-Alder

The best way to proceed, especially if you are going to use your computer (any interface) at more than one location is the set it up again, only this time use Network Setup Assistant, and give this a catchy name (NOT "Automatic") so that you can invoke ALL the settings with that one Location-name (also called a Network Location File)


How to use network locations on your Mac - Apple Support


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USB10/100/1000 is connected but no internet

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