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I keep getting charges for $9.99 through my bank for iTunes but I cancelled my subscription in December

I keep getting charges for $9.99 through my bank for iTunes but I cancelled my subscription in December. I just need to figure out where this charge is coming from so I can cancel it



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Posted on Mar 1, 2019 5:04 AM

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Posted on Mar 1, 2019 5:24 AM

If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement - Does not mention purchases made under Family Sharing which might be charged to the organizer's card but will not appear under the organizer's purchase history.

https://support.apple.com/HT201382


Request a refund for an App Store or iTunes Store purchase - https://support.apple.com/HT204084


Click here to Report a Problem or ask for a refund --> http://reportaproblem.apple.com

- "Sign In for help with iTunes purchases made in the last 90 days" Subscriptions aren't managed through this link, see https://support.apple.com/HT202039


View, change, or cancel your subscriptions - https://support.apple.com/HT202039


If you have unsatisfactory results with Report A Problem or this is for a subscription then:


iTunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions - https://www.apple.com/emea/support/itunes/contact.html


Worldwide iTunes support - https://support.apple.com/country-selector/itunes


1 reply
Question marked as Best reply

Mar 1, 2019 5:24 AM in response to 1cashlock1982

If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement - Does not mention purchases made under Family Sharing which might be charged to the organizer's card but will not appear under the organizer's purchase history.

https://support.apple.com/HT201382


Request a refund for an App Store or iTunes Store purchase - https://support.apple.com/HT204084


Click here to Report a Problem or ask for a refund --> http://reportaproblem.apple.com

- "Sign In for help with iTunes purchases made in the last 90 days" Subscriptions aren't managed through this link, see https://support.apple.com/HT202039


View, change, or cancel your subscriptions - https://support.apple.com/HT202039


If you have unsatisfactory results with Report A Problem or this is for a subscription then:


iTunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions - https://www.apple.com/emea/support/itunes/contact.html


Worldwide iTunes support - https://support.apple.com/country-selector/itunes


I keep getting charges for $9.99 through my bank for iTunes but I cancelled my subscription in December

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