Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unable to transfer my photos from iPhone ti Mac!!!

My photo library has approximately 10600 photos, and I wanted to move them on my MacBook Air. All the iCloud options both on the iPhone and on the Mac are activated, and even if I bought extra iCloud storage, my Mac only shows 1thousand pictures. I tried everything and I don't know what to do anymore, the phone storage is full and the inability of transferring the pictures makes it impossible to use it.

Thank you in advance for your help!

iPhone 6s, iOS 11

Posted on Mar 1, 2019 8:35 AM

Reply
Question marked as Apple recommended

Import to your Mac

You can use the Photos app to import photos from your iPhone, iPad, or iPod touch to your Mac without using iCloud Photos. These steps also work for importing images from digital cameras and SD cards. 

  1. Make sure that you have the latest version of iTunes on your Mac. Importing photos to your Mac requires iTunes 12.5.1 or later.
  2. Connect your iPhone, iPad, iPod touch, or digital camera to your Mac with a USB cable. If you're using an SD card, insert it into the SD slot on your Mac, or connect it using a card reader.
  3. You might need to unlock your iOS device using your passcode. You might also see a prompt on the iOS device asking you to Trust This Computer. Tap Trust to continue.
  4. On your Mac, the Photos app automatically opens. If it doesn't, open the Photos app.
  5. The Photos app shows an Import screen with all the photos and videos that are on your connected device. If the Import screen doesn't automatically appear, click the Import tab at the top of the Photos app, or click the device's name in the Photos sidebar.
  6. To import a selection of photos, click the ones you want, then click Import Selected. To import all new photos, click Import All New Photos.

  7. You can now disconnect your device from your Mac. If you imported photos from an SD card or other USB device, safely eject the device first.

In macOS High Sierra or later, imported photos appear in the Photos app's Import album. If you're using an earlier version of macOS, you'll find them in your Last Import album.

Photos and videos that you sync from your computer to your iPhone, iPad, or iPod touch using iTunes can't be imported back to your computer. 

Learn what to do if you can't import photos from your iPhone, iPad, or iPod touch to your computer.

Posted on Mar 1, 2019 9:25 AM

1 reply
Question marked as Apple recommended

Mar 1, 2019 9:25 AM in response to NikiPera98

Import to your Mac

You can use the Photos app to import photos from your iPhone, iPad, or iPod touch to your Mac without using iCloud Photos. These steps also work for importing images from digital cameras and SD cards. 

  1. Make sure that you have the latest version of iTunes on your Mac. Importing photos to your Mac requires iTunes 12.5.1 or later.
  2. Connect your iPhone, iPad, iPod touch, or digital camera to your Mac with a USB cable. If you're using an SD card, insert it into the SD slot on your Mac, or connect it using a card reader.
  3. You might need to unlock your iOS device using your passcode. You might also see a prompt on the iOS device asking you to Trust This Computer. Tap Trust to continue.
  4. On your Mac, the Photos app automatically opens. If it doesn't, open the Photos app.
  5. The Photos app shows an Import screen with all the photos and videos that are on your connected device. If the Import screen doesn't automatically appear, click the Import tab at the top of the Photos app, or click the device's name in the Photos sidebar.
  6. To import a selection of photos, click the ones you want, then click Import Selected. To import all new photos, click Import All New Photos.

  7. You can now disconnect your device from your Mac. If you imported photos from an SD card or other USB device, safely eject the device first.

In macOS High Sierra or later, imported photos appear in the Photos app's Import album. If you're using an earlier version of macOS, you'll find them in your Last Import album.

Photos and videos that you sync from your computer to your iPhone, iPad, or iPod touch using iTunes can't be imported back to your computer. 

Learn what to do if you can't import photos from your iPhone, iPad, or iPod touch to your computer.

Unable to transfer my photos from iPhone ti Mac!!!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.