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my purchase can not be completed

my purchase can not be completed with iTunes

Posted on Mar 2, 2019 12:54 AM

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Question marked as Apple recommended

If you are also getting a message to contact iTunes Support that is what you should do (these are user forums, not iTunes Support) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you are, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

Posted on Mar 2, 2019 3:44 AM

1 reply
Question marked as Apple recommended

Mar 2, 2019 3:44 AM in response to benray55

If you are also getting a message to contact iTunes Support that is what you should do (these are user forums, not iTunes Support) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you are, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

my purchase can not be completed

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