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Get refund

How do I get a refund after being charged subscription fee for iTunes?

iPhone 6, iOS 12

Posted on Mar 2, 2019 4:05 AM

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Posted on Mar 2, 2019 4:07 AM

Strictly speaking all purchases are final - after all, you can't very well return them: please see this page for information on requesting a refund:


https://support.apple.com/HT204084


However Apple have been known to be sympathetic in cases of error, so it's possible that they may allow you a refund as a one-off concession: however please be aware that they are under no obligation to do so.


Go to https://www.apple.com/emea/support/itunes/contact.html or https://reportaproblem.apple.com/?s=6 as suggested in the page linked to above.

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Question marked as Best reply

Mar 2, 2019 4:07 AM in response to Omni19

Strictly speaking all purchases are final - after all, you can't very well return them: please see this page for information on requesting a refund:


https://support.apple.com/HT204084


However Apple have been known to be sympathetic in cases of error, so it's possible that they may allow you a refund as a one-off concession: however please be aware that they are under no obligation to do so.


Go to https://www.apple.com/emea/support/itunes/contact.html or https://reportaproblem.apple.com/?s=6 as suggested in the page linked to above.

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