Previous 1 2 Next 19 Replies Latest reply: Jan 7, 2012 7:06 AM by otceliker Branched to a new discussion.
Dethodav Level 1 Level 1 (0 points)
I just recently found out that you were able to connect your facebook account with iChat, and have been attempting to set it up on my computer that runs Tiger. Every time I try to login through jabber, it simply says "Could not connect to Jabber". However, I am able to login on other computers with Leopard.
I've been following the basic steps and am sure that the port, username, and server are correct, and I've unchecked the SSL box.
I'm fairly sure that my issue is that I'm trying to login with Tiger. So, my question is, is there anything I can do differently to connect to facebook while still using Tiger?

13" MacBook, Mac OS X (10.4.11), iChat 3.1.9
  • Ralph Johns (UK) Level 9 Level 9 (69,575 points)
    Hi,

    Welcome to the    Discussions


    If you look at these Google Instructions as an example you will see that Tiger takes the Server name to be the end of the User Name (second and third big pics) and that you have to change it manually in the iChat > Preferences > Accounts > Server Settings tab.

    In the example the user name is john.smith@gmail.com
    iChat 3 presumes the gmail.com bit is the server name (it is for most Jabber servers). (Googletalk users have to manually change it to talk.google.com)

    You may have to check and alter manually the server name for the Facebook server.

    I would also start here http://www.facebook.com/help/?page=713
    Or here http://www.facebook.com/help/?community=713



    10:02 PM Monday; July 12, 2010

    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
  • cragrat Level 2 Level 2 (180 points)
    I am having the same with Leopard.
    Have trashed the preferencs set up a new jabber account and it still won't accept my password. I am following facebooks steps as outlined

    http://www.facebook.com/sitetour/chat.php

    Any ideas apprciated or will have to go back to using Adium
  • Ralph Johns (UK) Level 9 Level 9 (69,575 points)
    Hi,

    Your link is to a default Login page (it does suggest it leads to help with particular clients). I don't have a Facebook account.



    8:19 PM Friday; August 20, 2010

    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
  • Defcom(UK) Level 6 Level 6 (15,355 points)
    Shades
  • Udi Level 1 Level 1 (15 points)
    I'm on snow leopard and I can't login to facebook chat on iChat either.
  • Ralph Johns (UK) Level 9 Level 9 (69,575 points)
    Hi,

    Item 4 in th Defcom's Pic is directly related to the iChat 5 set up.

    iChat 4 and iChat 3 users have to do the Done bit and then go to iChat > Preferences > Accounts > Server setting fro the Jabber account they just set up to check the Server name or IP and Port number.

    Other than that the Instructions are the same.



    2:40 PM Thursday; August 26, 2010

    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
  • John Linthicum Level 1 Level 1 (5 points)
    I'm on snow leopard and I can't login to facebook chat on iChat either.


    You may need to go into Keychain Access and delete any references to chat.facebook.com you've had in the past. I was unable to connect too. I deleted the account in iChat. Deleted any references in my Keychain. Then recreated the account according to the info here. It logged in and created the correct Keychain entry.
  • sgalante624 Level 1 Level 1 (0 points)
    I've tried literally everything at least ten times yesterday and it didn't work (don't tell me to check my username or something I did everything correctly; plus changed my pw to and back, deleted keychain, etc) for a while. All of a sudden I come back to my computer and it works for the rest of the night. Not surprisingly this morning it didn't work and still hasn't. Is it snow leopard? ichat 5? The fact that I downloaded chax before creating the fbook chat account? This is really ******* me off...
  • Ralph Johns (UK) Level 9 Level 9 (69,575 points)
    Hi,

    AS I have said Previously I don't have a Facebook Account so I cannot check the finer Details.

    I have not heard Defcom say that the Facebook server goes down from time to time (but there again th AIM one does as does the Google one now and then).

    I have an AIM account, an @Mac.com Account, two Jabber accounts plus a GoogleTalk Buddy list and have no issue with these. (Other than mentioned, that now and then a server will go down).

    I would favour the Facebook server as likely first cause, as the service is relatively new and they may not have projected the update adequately.



    9:09 PM Wednesday; October 6, 2010

    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
  • Bronco Nation Level 1 Level 1 (10 points)
    Deleting the account from iChat and deleting KeyChain fixed it all. Thanks for the tip.
  • machead@attbi.com Level 1 Level 1 (25 points)
    I have tried every thing too! Nothing works anymore, I am using chax, will disable it now. But this all worked with chax enabled and 10.6.4, now I have 10.6.5 would periodically drop the connection, but now I can't login at all, says incorrect username or password, And I know it's correct! The other thing I did was change my username with facebook. Did you get this working?
  • bostonkm Level 1 Level 1 (0 points)
    hi everyone,

    i have tried all the troubleshooting suggestions I could find. it is not my firewall, i reset my facebook password, don't have any software updates, and am sure i'm using the correct login information for port/username, etc. to login to facebook via ichat but it still won't work!

    i currently use jabber to link my gchat to ichat so that has been working fine.

    would love any help!
  • Ralph Johns (UK) Level 9 Level 9 (69,575 points)
    Hi,

    Welcome to the    Discussions


    And the Pic Defcom posted in this Thread has not helped ?
    (Server Name in iChat, Port listed is the same ?)



    10:30 PM Wednesday; December 15, 2010

    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
  • Ryan7824 Level 1 Level 1 (0 points)
    This is a common problem for ichat users. Ever since they updated facebook it hasn't been working properly.
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