You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Activation Error

I have an Iphone 6s. today it givin gan activation error. The following is the screen shot of the error. need guidance.

iPhone 6s, iOS 9

Posted on Mar 2, 2019 6:41 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 3, 2019 4:37 AM

Follow these steps

  1. Check the list on the System Status page. If the box by iOS Device Activation isn't green, try to activate your iPhone later.
  2. If asked to enter your password as you activate your iPhone, enter the password. (A password prompt means that Activation Lock might be enabled in Find My iPhone.)
  3. Restart your iPhone.
  4. If you're using a cellular data connection, connect to a reliable Wi-Fi network instead. 

If you still can't activate, here's how to activate your iPhone through iTunes instead:

  1. Make sure that you have the latest version of iTunes.
  2. Check that your computer has an Internet connection.
  3. Open iTunes on your computer. With the cable that came with your iPhone, connect your iPhone to your computer.
  4. Wait while iTunes detects and activates your iPhone: 
    • If iTunes shows, "Set up as New" or "Restore from Backup," it means that iTunes activated your iPhone. 
    • If an error in iTunes says that the SIM card isn't compatible, contact your carrier.


Get more help

  1. To check for network or activation issues and see if you need to replace your SIM card, contact your carrier
  2. Use recovery mode to restore your iPhone

If restoring your iPhone still doesn't work, contact Apple Support.

1 reply
Question marked as Top-ranking reply

Mar 3, 2019 4:37 AM in response to inamullah288

Follow these steps

  1. Check the list on the System Status page. If the box by iOS Device Activation isn't green, try to activate your iPhone later.
  2. If asked to enter your password as you activate your iPhone, enter the password. (A password prompt means that Activation Lock might be enabled in Find My iPhone.)
  3. Restart your iPhone.
  4. If you're using a cellular data connection, connect to a reliable Wi-Fi network instead. 

If you still can't activate, here's how to activate your iPhone through iTunes instead:

  1. Make sure that you have the latest version of iTunes.
  2. Check that your computer has an Internet connection.
  3. Open iTunes on your computer. With the cable that came with your iPhone, connect your iPhone to your computer.
  4. Wait while iTunes detects and activates your iPhone: 
    • If iTunes shows, "Set up as New" or "Restore from Backup," it means that iTunes activated your iPhone. 
    • If an error in iTunes says that the SIM card isn't compatible, contact your carrier.


Get more help

  1. To check for network or activation issues and see if you need to replace your SIM card, contact your carrier
  2. Use recovery mode to restore your iPhone

If restoring your iPhone still doesn't work, contact Apple Support.

Activation Error

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.