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App Subscription Correction

Hello Apple Community, I am writing this post because I have found that I have been charged with a $60.00 subscription to the website calm that I did not sign up for. I have not used the app once and I have just found that I have this subscription because Apple sent me an email asking if I want to renew the subscription. Please let me know what I should do in order to receive a refund as I did not purchase this subscription. Thank you.

iPhone XS, iOS 12

Posted on Mar 4, 2019 12:54 AM

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Question marked as Apple recommended

Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww 


And if you no longer want the subscription and if you haven't already done so : View, change, or cancel your subscriptions - Apple Support

Posted on Mar 4, 2019 1:11 AM

1 reply
Question marked as Apple recommended

Mar 4, 2019 1:11 AM in response to gkest3

Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww 


And if you no longer want the subscription and if you haven't already done so : View, change, or cancel your subscriptions - Apple Support

App Subscription Correction

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