iPhone XS not charging when connected to lightening cable

I have update iOS 12.1.4 and my iPhone XS will not charge when connected to lightening cable, unless I wake it up after connecting to the charger. Is there another update available or a setting that needs to be set to correct this? I was unaware of this issue until I woke up today and my phone hasn’t charged.

iPhone XS, iOS 12

Posted on Mar 5, 2019 5:07 AM

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Question marked as Top-ranking reply

Posted on Mar 5, 2019 5:10 AM

Follow all the steps provided in this support guide:

If your iPhone, iPad, or iPod touch won't charge - Apple Support


If the issue still persists, since your device is on warranty, have your iPXS inspected at an Apple Store or Authorized Service Provider: Apple – Location Selector


Regards

Giulio

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iPhone XS not charging when connected to lightening cable

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