Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Email

Hi so I got an email of Apple saying my Apple ID was used to sign in to a new web browser.

March 5 2019

ip address 79.171.55.205

Counrty Albania

my Apple ID has temporary disabled for security reason.

when I went in to see what’s wrong it needed a lot of information like my home address and security number. Can I not just change my password?


Posted on Mar 5, 2019 12:04 PM

Reply
Question marked as Best reply

Posted on Mar 5, 2019 12:07 PM

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


The link below has information to help identify fraudulent emails.


https://support.apple.com/en-us/HT204759

2 replies
Question marked as Best reply

Mar 5, 2019 12:07 PM in response to GoUbIg

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


The link below has information to help identify fraudulent emails.


https://support.apple.com/en-us/HT204759

Mar 5, 2019 1:13 PM in response to GoUbIg

Apple won't send you an email/text telling you your account is disabled  or will be disabled. You will find out the next time you try to log in somewhere.




Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information such as Social Security numbers.




The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.



Email

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.