kernel panic

The Mac is randomly restarting en gives me a kernel panic in the log go etre check, can some body help me plz. thx in advance.

Wed Mar 6 02:30:26 2019


*** Panic Report ***

panic(cpu 0 caller 0xffffff8001cda29d): Kernel trap at 0xffffff7f83187296, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0x0000000000003f70, CR3: 0x0000000005fb6000, CR4: 0x00000000001626e0

RAX: 0x69739a4052eb0083, RBX: 0x0000000000000000, RCX: 0x0100000100000000, RDX: 0x0000000100000000

RSP: 0xffffff9ad0b9be60, RBP: 0xffffff9ad0b9be90, RSI: 0xffffff9ad0b9bc8e, RDI: 0xffffff829c4a4000

R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0xffffff829c4aedc8, R11: 0x0000000000000000

R12: 0x0000000000000001, R13: 0x0000000000000000, R14: 0xffffff8031057000, R15: 0x0000000000000000

RFL: 0x0000000000010202, RIP: 0xffffff7f83187296, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0x0000000000003f70, Error code: 0x0000000000000000, Fault CPU: 0x0, PL: 0, VF: 1



iMac 27", macOS 10.14

Posted on Mar 6, 2019 7:54 AM

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Question marked as Top-ranking reply

Posted on Mar 6, 2019 12:55 PM

Dear sir,

So if i read it correct it could be a broken memory bar or a faulty. I removed the old ones and hot new ones in.
I really dont know much about the hardware part and al of those fault report, its like chinese to me. The strange thing is that the mac can for 5 days without any problem and then all of a sudden have a kernel panic 4 times in a row.

I want to thank you to the time and effort to help me.


iMac14,2, 24 GB RAM


" I removed the old ones and hot new ones in." I am not sure what this means(?)


Non the less it is classic example of faulty RAM your example above.


You are solving for both bad stick of RAM or a bad Bank.


Pull out one stick of RAM at a time and test. By deduction you are trying to find the bad stick or if all sticks seem good in one known good bank— try and isolate the bad bank and simply don't use it.


or if you narrow it down to a bad stick of RAM—you can replace it, or not, just remove it from the mix.


Macs always benefit from matched pairs— but not 100% necessary.


Best if you stay with high quality RAM from reputable source. You do want exact spec's for your machine.

ref: https://eshop.macsales.com/shop/memory/iMac/2012_27/DDR3L





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12 replies
Question marked as Top-ranking reply

Mar 6, 2019 12:55 PM in response to Siggy69

Dear sir,

So if i read it correct it could be a broken memory bar or a faulty. I removed the old ones and hot new ones in.
I really dont know much about the hardware part and al of those fault report, its like chinese to me. The strange thing is that the mac can for 5 days without any problem and then all of a sudden have a kernel panic 4 times in a row.

I want to thank you to the time and effort to help me.


iMac14,2, 24 GB RAM


" I removed the old ones and hot new ones in." I am not sure what this means(?)


Non the less it is classic example of faulty RAM your example above.


You are solving for both bad stick of RAM or a bad Bank.


Pull out one stick of RAM at a time and test. By deduction you are trying to find the bad stick or if all sticks seem good in one known good bank— try and isolate the bad bank and simply don't use it.


or if you narrow it down to a bad stick of RAM—you can replace it, or not, just remove it from the mix.


Macs always benefit from matched pairs— but not 100% necessary.


Best if you stay with high quality RAM from reputable source. You do want exact spec's for your machine.

ref: https://eshop.macsales.com/shop/memory/iMac/2012_27/DDR3L





Mar 10, 2019 10:03 AM in response to Siggy69

Thanks Siggy69



Nothing has changed from my assessment above— Either one of the new RAM sticks is bad or one of the banks that it is inserted is bad.


You have to test for both, and it is a matter of elimination. There is no easier method, unless you take it in and have someone else do it for you.


Did you try and run the AHT test above as suggested? Did it kick out an error code.


good luck !



Mar 6, 2019 8:48 AM in response to Siggy69


I suspect from this non trend that you have a RAM hardware issue.


You can try running the Diagnostic/AHT  http://support.apple.com/kb/HT1509  may kick out an error code.



You can In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test / assessment




Make an appointment

https://www.apple.com/retail/geniusbar/



https://checkcoverage.apple.com/


https://support.apple.com/my-support


https://support.apple.com/en-lamr/aasp-program




From iOS online Genius Bar appointment: 

https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8



Mar 6, 2019 12:35 PM in response to leroydouglas

Dear sir,


So if i read it correct it could be a broken memory bar or a faulty. I removed the old ones and hot new ones in.

I really dont know much about the hardware part and al of those fault report, its like chinese to me. The strange thing is that the mac can for 5 days without any problem and then all of a sudden have a kernel panic 4 times in a row.


I want to thank you to the time and effort to help me.

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kernel panic

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