Icloud lock

I brought this iphone x and the person who sold it to me died and now i cannot retrieve the passcode i need helpm

Posted on Mar 6, 2019 8:39 PM

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Question marked as Top-ranking reply

Posted on Mar 6, 2019 8:49 PM

Activation Lock


If you purchased, were given, or found a device second-hand, then it is useless without the Apple ID and password to which it is locked. If you don't have it, can't remember it or cannot get it, then the device is useless to you. If you are the original owner then take the device, a copy of your purchase receipt and identity proof to an Apple retailer where they may be able to assist you. This is also true for devices of deceased persons. You will need a certified copy of the death certificate, proof that you are the heir, proof of ID, and proof that the deceased was the legal owner. Note that getting around the Find My Phone activation lock may not be possible.


     Find My iPhone Activation Lock

     If you can't activate your iPhone - Apple Support


If you have an Apple Watch please see; About Activation Lock on your Apple Watch - Apple Support.

1 reply
Question marked as Top-ranking reply

Mar 6, 2019 8:49 PM in response to dariel98

Activation Lock


If you purchased, were given, or found a device second-hand, then it is useless without the Apple ID and password to which it is locked. If you don't have it, can't remember it or cannot get it, then the device is useless to you. If you are the original owner then take the device, a copy of your purchase receipt and identity proof to an Apple retailer where they may be able to assist you. This is also true for devices of deceased persons. You will need a certified copy of the death certificate, proof that you are the heir, proof of ID, and proof that the deceased was the legal owner. Note that getting around the Find My Phone activation lock may not be possible.


     Find My iPhone Activation Lock

     If you can't activate your iPhone - Apple Support


If you have an Apple Watch please see; About Activation Lock on your Apple Watch - Apple Support.

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