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itunes 12.6.3 - Can´t login to my account after itunes version downgrade

So i just downgraded itunes to version 12.6.3 from the latest one (which was a real pain in the a..s), it involved manually deleting certain files etc. It seems Apple don´t want you to use anything other than the latest version, just like with their iOS operating system. So it seems you can´t just delete itunes the normal way.


Now when i try to login to my itunes account / Apple account on itunes 12.6.3 it says in red writing that;

"couldn´t finish the request, try again"


(Not the exact words i guess since i´m translating from another language).


As far as i have seen its only in itunes that i can´t login to my account, not in other places?

So what can be the cause of this, and more importantly the solution?

Is there anything which can be tried in order to solve this, or will i have to use my latest TM backup which is 2 month old?


By the way, it´s itunes on a mac computer.

Posted on Mar 7, 2019 4:39 AM

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Question marked as Best answer

You need version 12.6.5.3.


tt2

Posted on Mar 9, 2019 3:20 AM

1 reply
6 replies

Mar 9, 2019 2:59 AM in response to turingtest2

Actually I noticed later that it was not only in iTunes that I couldn't log in, I couldn't log out of iCloud / find my Mac either, not anywhere on the Mac could I log in or out from my Apple account. But I could log in and out fine through the web browser on the iCloud.com website, and on my iPhone. So the problem was on the actual Mac computer.


The downgrade of iTunes messed up the whole computer apparently, I had to restore the whole OS from a TM backup, which took all night.

Maybe there should have been some easier solution but I couldn't find any.


Apple are making things harder and harder all the time and making it less desirable for the users, in the name of security as they call it. But all these changes are only to the worse for the user experience. Have they ever implemented functions that the users asked for?


Anyway if somebody has a suggestion to what could have been done to fix the problem I would be glad to hear about it, I would also like to know what actually may have happened that broke the log in /log out function of the Apple account on the Mac?


The removal process was hard (another thing done by Apple), you could not just install the lower version over the older version, so the removal involved deleting files from PrivateFrameWorks, Launch Daemons and CoreServices folders etc. Maybe thats what broke the login? I followed a written guide on a forum, maybe I should have not done that?


Anyways now I cannot connect my iPhone XS to iTunes since I have downgraded/ restored from a TM backup which had an older iTunes version. The strange thing is that my iPhone 6 plus which also has iOS 12.1.1 can connect fine with the older iTunes version 12.6.2.

My plan is to update to a compatible iTunes version and have an external hard drive with a lower iTunes version.

Apple really makes things harder than they need to be.

Mar 9, 2019 6:33 AM in response to ipavann

Wow, thank you very much, it actually worked.


I thought I tried with iTunes version 12.7.0 earlier at some point and it didn't work, maybe I didn't do that though?


This saved me a lot of headache and the need of updating not only to iTunes 12.9.x and loosing the App Store, but updating the Mac to Mojave which seems to be needed for iTunes 12.9.x?

I only wish I knew this before i restored the MacOS from a backup, and messed around for two straight days with this iTunes problem.

Well it seems I get to keep the App store until Apple decides to make that not work anymore.


P.S. It seems I thought that you wrote in your first anwser that I needed version 12.6.3 (which I tried and did not work), I now saw that you wrote 12.6.5.3. I read too fast I guess.


Thanks for your help.

itunes 12.6.3 - Can´t login to my account after itunes version downgrade

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