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I can’t download free apps on my phone

I can’t download free apps on my phone it keeps saying billing information required or verification required or your card was declined and I know for sure I don’t owe any money to apple what can I do



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iPhone XR

Posted on Mar 8, 2019 1:21 PM

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Posted on Mar 9, 2019 12:30 AM

When you have a card on an account it has to be a valid card, that applies to whatever you are trying to download. Either replace it with a valid card or see if you get the 'none' option so that you can remove it : Change or remove your Apple ID payment information - Apple Support

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Mar 9, 2019 12:30 AM in response to yasmine66

When you have a card on an account it has to be a valid card, that applies to whatever you are trying to download. Either replace it with a valid card or see if you get the 'none' option so that you can remove it : Change or remove your Apple ID payment information - Apple Support

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I can’t download free apps on my phone

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