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iPhone X - Having difficulty with ‘restore incomplete

  1. Having difficulty with ‘restore incomplete’. Bought the phone yesterday. I hit the button and the working wheel starts spinning. Then shortly the phone goes to sleep and the ‘wheel’ is not spinning when I wake the phone.
  2. When I open my Apple ID a pop-up asks for my I’d & password and immediately freezes.




[Re-Titled by Host]

Posted on Mar 9, 2019 6:31 AM

Reply
3 replies

Mar 10, 2019 11:01 AM in response to santa'shelper

Hey santa'shelper,


Thanks for using Apple Support Communities. It sounds like you're having trouble restoring your new iPhone from a previous iCloud backup. I have some info that can help make this a smooth process. To start, what happens if you choose a different backup? Have you tried to restore from iTunes on a computer? Check out this link here to learn the multiple ways you can restore. Restore your iPhone, iPad, or iPod touch from a backup. This link may also help:

If you can't update or restore your iPhone, iPad, or iPod touch


Regards.

iPhone X - Having difficulty with ‘restore incomplete

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