About trade in kit
I received my new iPhone, so when will I get trade in kit? Also, I don't have box for the old iPhone, what should I do?
When I trade in iPhone should I send phone charger along with the device?
iPhone 8 Plus, iOS 12
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The kit should arrive within a week if not sooner. When returning your phone all you need to send is the phone itself. The box will contain the return label. Follow these steps to ensure your phone is accepted when sending it in.
What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support