iPhone XR screen glitches on start

At certain times shutting down and turning my phone back on. A glitchy strip appears on the screen for a brief period before the passcode screen is displayed. Sometimes the glitchy strip persists after restarting multiple times and changes locations when the phone is turning on followed by a flashing white light. The phone is still operable without noticeable changes after turning on.


The phone is a new phone running iOS v12.1.14 with no physical damages.


Is this occurring do to a hardware or software related problem? What are the steps I can take to make an attempt at resolving this issue before taking it to the apple store?




iPhone XR

Posted on Mar 9, 2019 9:03 PM

Reply
1 reply

Mar 11, 2019 9:29 AM in response to unlikelyquestion

Hello and welcome to Apple Support Communities, unlikelyquestion!


I understand you've noticed an issue with your iPhone XR where upon restarting, you see a strip on the display. I'd be happy to provide information to help you out.


For this situation, it's a good idea to reach out to Apple Support for further assistance.


Thank you for using Apple Support Communities.


Enjoy your day!

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iPhone XR screen glitches on start

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