Now Playing screen
I keep getting this “Now Playing” Message when playing Apple Music on my Iphone6. I cannot get the Screen to disappear unless I close down the app. How do I stop it from appearing?
iPhone 6, iOS 12
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Joseph_S.
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Community Specialist
Good morning gayle149!
I see that you're having some trouble with the Music app on your iPhone because this screen keeps popping up.
If you haven't already, try the steps in this resource. Be aware that the title may seem like this is for a different issue, but these steps will still be helpful in your case: If an app unexpectedly quits, stops responding, or won’t open - Apple Support
If necessary, when you reach step 4, you'll want to follow these steps instead to delete the app and install it again since it's not a third-party app: Delete built-in Apple apps on your iOS 12 or later device or Apple Watch - Apple Support
Keep us updated. Take care.