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User profile for user: zulma247
zulma247 Author
User level: Level 1
4 points

Apple Support Email

Hello, I have received an email early this morning from Apple Supprt. It had stated that Apple Support would be disabling my Apple ID due to invalid account information. I am not too sure what information could be invalid if I haven’t changed anything on my end. I have tried to click on the link “Verify Now” but the website address said it was wrong. If you could please assist me in this, I’d greatly appreciate it. I have attached a screenshot with the document I received from Apple Support.

Posted on Mar 10, 2019 8:18 AM

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,525 points

Posted on Mar 10, 2019 8:31 AM

As Niel posted, it is fake. Forward it to the email he posted.


Apple won't send you an email/text telling you your account is disabled  or will be disabled. You will find out the next time you try to log in somewhere.




Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information such as Social Security numbers.




The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.




Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams






Identifying legitimate emails from the iTunes Store



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User profile for user: Eric Root
Eric Root
User level: Level 10
684,525 points

Mar 10, 2019 8:31 AM in response to zulma247

As Niel posted, it is fake. Forward it to the email he posted.


Apple won't send you an email/text telling you your account is disabled  or will be disabled. You will find out the next time you try to log in somewhere.




Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information such as Social Security numbers.




The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.




Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams






Identifying legitimate emails from the iTunes Store



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