Unknown charge from ITunes

Question

Level 1

8 points

I just got a charged from iTunes stated “ITunes.com/bill”, as per attached snap pic

but it I didn’t subscribe anything from iTunes so I need to know what is the charges for.

looking forward to hear from u

iPhone XR, iOS 12

Posted on Mar 11, 2019 12:53 AM

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Answer 1

Level 10

334,156 points

If you've looked at the purchase histories of all iTunes accounts linked to the card and not found it : See your purchase history in the App Store or iTunes Store - Apple Support

contact the card issuer

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Answer 2

Level 8

36,342 points

This iis a user forum. We cannot issue refunds nor check on your account.

Cancel the subscription so you don’t get billed for any more

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Answer 3

Level 1

8 points

Hi, thanks for your info, I just checked yes that’s a transaction of “Apple music membership”! And somemore this subscription is by monthly.

I never ever intend to be the member or I have no idea how I subscribe this thingy! And I not even know what is this for?

Can u check for me how to dispute this transaction and also cancel this subscribe?

thanks

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Answer 4

Level 8

36,342 points

You’re subscribed to Apple Music, cancel that, as instructed above

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