iphone xr screen partly unresponseless and 2 other strange things

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Level 1

4 points

Hi,

I have a new iPhone XR but I have some issues.

1 The left site from my screen is sometimes partly not working. This makes it hard to type e.g. the letter A or shift on the keyboard.

2 The screen starts scrolling up within Photo or WhatsApp.

3 When it´s locked and I try to type code (so not faceID), the phone starts to call the emergency number after 2 digits.

Does anyone else has seen the same issues?

thnx Huib

iPhone XR, iOS 12

Posted on Mar 11, 2019 2:23 PM

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Answer 1

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Level 7

20,623 points

Make an appointment at the nearest Apple store or authorized service center and allow them to evaluate the device and advise you of your options.

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