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your purchase could not be completed can you help me

  1. your purchase could not be completed can you help me



iPhone 7 Plus, iOS 12

Posted on Mar 12, 2019 6:26 AM

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Question marked as Apple recommended

No we can't, you have to do as instructed and contact iTunes Support (these are user forums, not iTunes Support) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you live, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

Posted on Mar 13, 2019 2:09 AM

1 reply
Question marked as Apple recommended

Mar 13, 2019 2:09 AM in response to ehab278

No we can't, you have to do as instructed and contact iTunes Support (these are user forums, not iTunes Support) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you live, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

your purchase could not be completed can you help me

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