For the three weeks, I have been repeatedly deleting the same voicemails from my phone. For whatever reason, they have been reappearing despite my efforts to remove them. When deleted, they don't even move to the "Deleted Messages" block. They just reappear hours or minutes later. What's the deal? Who has any info/guidance on this? This is a very new problem so I'm not sure what the cause could be. HELP!!! I'm irked.
iPhone X, iOS 12
When you delete voicemails they must be removed from the carrier's server as well as from the phone. This requires that you have a cellular data connection (Wi-Fi is not sufficient). If they are not removed from the server they will come back when the server and the phone resync. Sometimes the phone and the server can get out of sync. To remedy this log into the carrier's voicemail server and delete them there. The procedure is different from carrier to carrier, but usually you either hold the "1" on the keypad for several seconds, or you call your own number from your phone. You will be prompted for your voicemail password; then follow the prompts to listen to and delete messages.
When you delete voicemails they must be removed from the carrier's server as well as from the phone. This requires that you have a cellular data connection (Wi-Fi is not sufficient). If they are not removed from the server they will come back when the server and the phone resync. Sometimes the phone and the server can get out of sync. To remedy this log into the carrier's voicemail server and delete them there. The procedure is different from carrier to carrier, but usually you either hold the "1" on the keypad for several seconds, or you call your own number from your phone. You will be prompted for your voicemail password; then follow the prompts to listen to and delete messages.
I had this issue with my 6S.
1) In Settings, turn Airplane Mode on.
2) Open the Phone app and delete your voicemail messages.
3) Go back to Settings and turn Airplane Mode off.
I came across the solution on the internet when I got my 6S in 2015, and it always worked. Once I deleted the voicemails from my phone, they were automatically deleted from the network.
Check out the following:
https://www.imyfone.com/ios-data-erase/iphone-wont-delete-voicemail/
https://www.itipbox.com/iphone-voicemail-wont-delete/
or Google 'iphone voicemails reappearing'
Since that solution didn't work for you, which I found to be the simplest, check out the other four in the article below. I've had a few instances on my XR where I had to employ that solution.
https://www.imyfone.com/ios-data-erase/iphone-wont-delete-voicemail/
Sorry, that is the opposite of what needs to be done.
Thanks Lawrence. I'll try this as well.
I found this solution at home yesterday and when I got to work this morning (on a new WiFi network), the VM's re-appeared. Thanks for the input though. ;-)
The Case of the Reappearing Voicemails
