Card not working

Was trying to make a purchase from iTunes and it keeps saying to get a hold of Support my card is not working

Posted on Mar 12, 2019 11:27 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 13, 2019 1:52 AM

If you are getting a message to contact iTunes Support that is what you should do (these are user forums, not iTunes Support) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you live, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

1 reply
Question marked as Top-ranking reply

Mar 13, 2019 1:52 AM in response to Janetcook123

If you are getting a message to contact iTunes Support that is what you should do (these are user forums, not iTunes Support) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you live, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Card not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.