Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

touch id does not work anymore on iphone6s

Touch ID doesn’t work anymore

iPhone 6s, iOS 12

Posted on Mar 12, 2019 2:49 PM

Reply
Question marked as Apple recommended

See this support document for troubleshooting, If Touch ID isn't working on your iPhone or iPad - Apple Support

Posted on Mar 12, 2019 2:51 PM

3 replies
Question marked as Helpful

Mar 12, 2019 2:51 PM in response to brewercrystalc4

User troubleshooting is:

Follow the 3R's- if a restart does not solve your problem proceed


1. restart, ie power off/on,


2. reset http://support.apple.com/kb/HT1430,


3. restore from backup, restore as new device. http://support.apple.com/kb/HT1414



If this does not sort your issue, take it in for a hardware isssue

touch id does not work anymore on iphone6s

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.