5573 Views 3 Replies Latest reply: Jul 12, 2010 5:20 AM by Klaus1
Insert the Installer Disk that came with your computer. Restart your computer and hold down the 'C' key. Be patient as this will take a while.
When you see the Installer Screen present you with a window of many languages you can release the 'C' key. Click the right arrow button to progress past the screen. Click on the Utilities Menu in the Menu Bar at the top of screen. Select the Reset Password Utility option. Click on your hard drive's icon. Select the account you're interested in. Key in the password you want. Click Save. Reboot the mac.
Instructions similar to these should be in the small booket you got with your Mac.
Thanks so much for you help.
Unfortunately, I've tried this a couple of times (last night and this morning) and I still am unable to log into my account.
It continually allows me to log into the new account I created, but even after I change my password for my old account it recognizes that I have a new password but still says that I am unable to use my account at this time.
I have no idea what the issue is, but am very concerned still with being unable to access important documents and pictures on my account I am unable to access.
Does this help?
Changing or resetting an account password
Changing your administrator password