Apple Event: May 7th at 7 am PT

> Learn more

> Add to your calendar 

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: tanyly
tanyly Author
User level: Level 1
4 points

Credit card

Why can't I add a credit card to an Apple ID?

iPhone X, iOS 12

Posted on Mar 14, 2019 4:57 PM

Reply
Question marked as Best reply
User profile for user: Eric Root
Eric Root
User level: Level 10
684,045 points

Posted on Mar 14, 2019 5:24 PM

Would you please translate the error message into English? Was your payment method declined?


Apple ID payment information - If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option. 


iTunes Support


iTunes Support – world wide

View in context

Similar questions

1 reply
Question marked as Best reply
User profile for user: Eric Root
Eric Root
User level: Level 10
684,045 points

Mar 14, 2019 5:24 PM in response to tanyly

Would you please translate the error message into English? Was your payment method declined?


Apple ID payment information - If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option. 


iTunes Support


iTunes Support – world wide

Reply

Credit card

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.
Learn more Sign up