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Deleting email on my MacBook Pro laptop does not delete email on my Xr phone. How can I set this up ?

Deleting email on my MacBook Pro laptop does not delete email on my Xr phone. How can I set this up ?

iPhone XR

Posted on Mar 14, 2019 9:22 PM

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Question marked as Apple recommended

It sounds as though you set-up your email account as POP rather than IMAP. See the following article:


https://support.apple.com/en-us/HT201320


"IMAP and POP are two different protocols. There are many differences between these two. The main difference is that IMAP (Internet Messaged Access Protocol) always syncs with mail server so that any changes you make in your mail client (Microsoft Outlook, Thunderbird) will instantly appear on your webmail inbox. On the other hand, in POP(Post Office Protocol), your mail client account and mail server are not synced. It means whatever changes you make to your email account in the mail client will not be transferred to the webmail inbox. In simple terms, if you are using IMAP and mark a mail as read, it gets marked as read in your web based inbox too (because the changes are happening on the server). However, this won’t be the case if you are using POP, because the mails are downloaded to your PC and the changes won’t reflect on the server".

Posted on Mar 14, 2019 9:42 PM

3 replies
Question marked as Apple recommended

Mar 14, 2019 9:42 PM in response to 362elppaLEA33

It sounds as though you set-up your email account as POP rather than IMAP. See the following article:


https://support.apple.com/en-us/HT201320


"IMAP and POP are two different protocols. There are many differences between these two. The main difference is that IMAP (Internet Messaged Access Protocol) always syncs with mail server so that any changes you make in your mail client (Microsoft Outlook, Thunderbird) will instantly appear on your webmail inbox. On the other hand, in POP(Post Office Protocol), your mail client account and mail server are not synced. It means whatever changes you make to your email account in the mail client will not be transferred to the webmail inbox. In simple terms, if you are using IMAP and mark a mail as read, it gets marked as read in your web based inbox too (because the changes are happening on the server). However, this won’t be the case if you are using POP, because the mails are downloaded to your PC and the changes won’t reflect on the server".

Apr 1, 2019 5:16 PM in response to seanachai51

Thanks Sean. Your explanation helps me clearly understand what is happening and why my phone and laptop mail servers are not synced. I just bought the Xr phone last month, slowly reading the users manual, and not far up the computer literacy curve yet. Can you tell me how or what I need to do to get my phone/computer on IMAP so I can have mail server synced.


Appreciate your assistance.

Apr 2, 2019 5:15 PM in response to 362elppaLEA33

The article I linked to, will explain how to set up your email account automatically or manually, on your XR, however, only if you are using the Apple Mail app. Pay particular attention to the links in the article, especially if you aren't using any of the six email providers shown in the top photo of the article, as you'll have to set it up manually.

Deleting email on my MacBook Pro laptop does not delete email on my Xr phone. How can I set this up ?

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