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Uninstalling MY INBOX HELPER

How do i Uninstall my inbox helper?


MacBook Air 13", macOS 10.14

Posted on Mar 15, 2019 7:04 AM

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Question marked as Best reply

Posted on Mar 15, 2019 7:16 AM

 1.  Check for adware.


     Use  the latest release of Malwarebytes for Mac to remove malware/adware, if installed on your Mac.


     Install guide:       https://support.malwarebytes.com/docs/DOC-1817

     Uninstall Guide:  https://support.malwarebytes.com/docs/DOC-1190

     The installer may ask you to allow it in Security & Privacy  /System Preference. Allow it.

     Click the “Scan Now” button. Once done quit Malwarebytes for Mac.

     Restart the computer, relaunch Safari holding the shift key down.


     or


      Download EtreCheck: https://etrecheck.com/maspro  and post the report here.

      Click, “Free Download” button and then  “Click to download” button,

      open Downloads folder, click on it to open, and then select ”Open”.

      Click on the bouncing  EtreCheck icon in the Dock.

      “Choose a problem” from the popup menu box, and then “Start EtreCheck” in the dialog.

      Click “Share Report” button in the toolbar, select “Copy report” .

      Paste the report when you reply.


2. Additional steps to take if necessary.


   1. Reset search engine:    https://support.apple.com/guide/safari/customize-your-search-ibrwe75c2a3c/mac

   2. Reset  Homepage.   https://support.apple.com/guide/safari/set-your-homepage-ibrw1020/mac

    3. Remove unknown extensions: https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac


4. Ref: https://forums.malwarebytes.com/topic/236261-how-to-remove-weknow-malware-and-others/

1 reply
Question marked as Best reply

Mar 15, 2019 7:16 AM in response to AACJ2019

 1.  Check for adware.


     Use  the latest release of Malwarebytes for Mac to remove malware/adware, if installed on your Mac.


     Install guide:       https://support.malwarebytes.com/docs/DOC-1817

     Uninstall Guide:  https://support.malwarebytes.com/docs/DOC-1190

     The installer may ask you to allow it in Security & Privacy  /System Preference. Allow it.

     Click the “Scan Now” button. Once done quit Malwarebytes for Mac.

     Restart the computer, relaunch Safari holding the shift key down.


     or


      Download EtreCheck: https://etrecheck.com/maspro  and post the report here.

      Click, “Free Download” button and then  “Click to download” button,

      open Downloads folder, click on it to open, and then select ”Open”.

      Click on the bouncing  EtreCheck icon in the Dock.

      “Choose a problem” from the popup menu box, and then “Start EtreCheck” in the dialog.

      Click “Share Report” button in the toolbar, select “Copy report” .

      Paste the report when you reply.


2. Additional steps to take if necessary.


   1. Reset search engine:    https://support.apple.com/guide/safari/customize-your-search-ibrwe75c2a3c/mac

   2. Reset  Homepage.   https://support.apple.com/guide/safari/set-your-homepage-ibrw1020/mac

    3. Remove unknown extensions: https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac


4. Ref: https://forums.malwarebytes.com/topic/236261-how-to-remove-weknow-malware-and-others/

Uninstalling MY INBOX HELPER

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