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All of my music just disappeared.

All of my music just disappeared. We’ve had Apple Music for at least 6 months, i’m Still logged in. And I was just scrolling through my music about an hour ago so what happened to it?




[Re-Titled by Host]

Posted on Mar 15, 2019 3:46 PM

Reply
Question marked as Apple recommended

Check the status of your subscription

View, change, or cancel your subscriptions - Apple Support

and verify your payment info

https://support.apple.com/en-ca/HT203005 and

And if applicable, iTunes balance https://support.apple.com/en-ca/HT202359 


if there was a problem with your payment, Apple cancels the subscription and thus the music will vanish.


It’s in the T&C

https://www.apple.com/legal/internet-services/itunes/ca/terms.html

”. When your Apple Music membership ends, you will lose access to any feature of Apple Music that requires a membership, including but not limited to access to Apple Music songs stored on your device, and iCloud Music Library. .......Apple reserves the right to cancel your Apple Music membership if we are unable to successfully charge your payment method to renew your membership.”

Posted on Mar 16, 2019 3:41 AM

2 replies
Question marked as Apple recommended

Mar 16, 2019 3:41 AM in response to JCohab13

Check the status of your subscription

View, change, or cancel your subscriptions - Apple Support

and verify your payment info

https://support.apple.com/en-ca/HT203005 and

And if applicable, iTunes balance https://support.apple.com/en-ca/HT202359 


if there was a problem with your payment, Apple cancels the subscription and thus the music will vanish.


It’s in the T&C

https://www.apple.com/legal/internet-services/itunes/ca/terms.html

”. When your Apple Music membership ends, you will lose access to any feature of Apple Music that requires a membership, including but not limited to access to Apple Music songs stored on your device, and iCloud Music Library. .......Apple reserves the right to cancel your Apple Music membership if we are unable to successfully charge your payment method to renew your membership.”

All of my music just disappeared.

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