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Level 1

4 points

I am having a problem purchasing something with some money I added using an iTunes Card

So I am having a problem purchasing something with some money I added using an ITunes card, I get a little message “You’re purchase can not be completed, please contact Apple support”. I’ve reset my phone, signed out of my account, and changed my password and I still get the same message. Any help?

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Posted on Mar 15, 2019 6:13 PM

Best reply

Niel

Level 10

727,091 points

Posted on Mar 15, 2019 7:11 PM

Click here and ask the iTunes Store staff for assistance.

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I am having a problem purchasing something with some money I added using an iTunes Card

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