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Unavailable face ID

I’ve had my iPhone XS max for about 3 weeks now and yesterday it started messing with Face ID. It can’t seem to unlock for me and also when I try an reset it it gives me a hard time and or also it says unavailable at this time. It will keep doing this for about 4-5 hours then I can set up again but like I said latter on it will not work. Please help, I’ve tried everything.

Posted on Mar 16, 2019 5:00 PM

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Posted on Mar 16, 2019 5:06 PM

See here: If Face ID isn't working on your iPhone or iPad Pro - Apple Support


If nothing there helps, make an appointment at an Apple store and bring it in for evaluation.


~Lyssa

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Unavailable face ID

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