I got the following msg: Cannot Reset Security Questions We do not have sufficient information to reset your security questions.

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Level 1

8 points

I got the following msg: Cannot Reset Security Questions We do not have sufficient information to reset your security questions.

I can't remember the answers to my security questions and when i try to reset the questions/answers, I get the following msg:

Cannot Reset Security Questions

We do not have sufficient information to reset your security questions.

Posted on Mar 17, 2019 4:51 PM

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Answer 1

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Niel

Level 10

727,613 points

Mar 17, 2019 4:54 PM in response to nirmal65

You need to contact Apple's Account Security team. To reach them, click here and pick a method; if you can't use any of the ones listed, fill out and submit this form.

(169504)

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Answer 2

nirmal65 Author

Level 1

8 points

Mar 17, 2019 5:00 PM in response to Niel

Thanks - I had to fill the form as I am not able to reset the questions on the website.

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I got the following msg: Cannot Reset Security Questions We do not have sufficient information to reset your security questions.

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