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Level 1

4 points

Microphone

I have an iPhone 7 and the microphone does not work anymore. I can not use Siri and people can not hear me on phone calls or FaceTime. I have recorded on voice memos and video and there is no sound. It has also stopped letting me use earphones so I can not make any phone calls. I have tried restarting and checking for updates. Nothing has worked. Please could you help?

iPhone 7, iOS 12

Posted on Mar 18, 2019 2:23 PM

Best reply

GeeZ06

Level 4

2,778 points

Posted on Mar 18, 2019 2:46 PM

Bethmclay, Did you get a new cover fot your iPhone 7? Try removing the cover (new or not) and then do a test with voice memo. If it works your cover could be blocking the microphone.

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Microphone

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